Tell us what happened
Please share with us any additional details about this issue by answering below questions
Was the parcel delivered? if so, please provide the delivery date.
What is the main reason for submitting the claim? (e.g. Loss of the package, Damaged parcel, Etc.)
Did receiver sign that they received the parcel?
If the parcel was damaged when it arrived, did the receiver complete a report about the parcel being damaged and give it to the courier?
Did receiver take pictures of the package after receiving it?
Was anything missing from the parcel?
If anything was missing, please provide the details of items missing.
Are the receipts of purchase for missing items available?